chris posted on May 07, 2009 22:56
If your website is down, please contact us immediately to troubleshoot the issue. We offer a 99.9% uptime guarantee. We monitor our server, routers, switches, internet connections, and all aspects of web hosts. However, at times, your website may become unavailable for various reasons. Common reasons are internet outages that are outside of our control. However, please contact us immediately for all outages.